Privacy Policy

American Energy Systems

Last Updated: May 11, 2026

American Energy Systems (“AES,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our solar, roofing, and battery storage services in Illinois and Texas. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following categories of personal information when you interact with our website, submit a quote request, or contact us:

  • Contact Information: name, email address, phone number, and mailing address
  • Property Information: street address, city, state, and zip code of the property to be serviced
  • Utility Information: average monthly utility bill you provide voluntarily
  • Service Interests: which AES services you are interested in (solar, roofing, battery storage, EV charging, main panel upgrades, etc.)
  • Communications: messages, inquiries, and feedback you send us
  • Technical Data: IP address, browser type, operating system, pages visited, and referring URLs collected automatically via cookies and analytics tools
  • Marketing Parameters: UTM source, medium, campaign, term, content, and click IDs (Google, Microsoft, Facebook) passed via URL parameters

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your quote requests and inquiries
  • To contact you about our solar, roofing, and energy storage services in Illinois and Texas
  • To send you appointment confirmations, project updates, and service communications
  • To send SMS/text messages if you have opted in to text communication
  • To improve our website, services, and customer experience
  • To analyze marketing campaign performance and optimize our advertising
  • To comply with applicable laws and regulations in Illinois and Texas
  • To protect the rights, property, and safety of AES, our customers, and others

3. Text Message (SMS) Communications

If you provide your phone number and opt in to SMS communications, American Energy Systems may send you text messages related to your quote request, project status, or service updates.

  • Text messages are only sent to individuals who have explicitly opted in
  • Message and data rates may apply depending on your carrier and plan
  • Message frequency will vary based on your engagement with AES
  • You may opt out at any time by replying STOP to any text message
  • Reply HELP at any time for assistance
  • Consent to receive text messages is not a condition of purchase

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: trusted third-party vendors who assist us in operating our website, CRM, marketing, and business operations, subject to confidentiality agreements
  • Financing Partners: if you apply for solar financing, we may share necessary information with our lending partners to process your application
  • Analytics Providers: we use tools such as Google Analytics to understand website traffic and user behavior
  • Legal Requirements: if required by law, court order, or government authority, we may disclose your information to comply with legal obligations
  • Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We never sell, rent, or trade your personal information to third-party marketers.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Types of cookies we use include:

  • Essential Cookies: required for the website to function properly
  • Analytics Cookies: used to track site visits, page views, and user behavior (e.g., Google Analytics)
  • Marketing Cookies: used to track advertising campaign performance (e.g., Google Ads, Meta/Facebook Ads, Microsoft Ads)

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to provide our services, to comply with legal obligations, and to resolve disputes. When you no longer need your information, we will securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: you may request a copy of the personal information we hold about you
  • Correction: you may request that we correct inaccurate or incomplete information
  • Deletion: you may request that we delete your personal information, subject to certain exceptions
  • Opt-Out of Marketing: you may opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in any marketing email
  • Opt-Out of SMS: reply STOP to any text message to unsubscribe from SMS communications

To exercise any of these rights, please contact us using the information provided at the end of this policy.

9. Children’s Privacy

We do not direct our website and services to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites, including financing partners; product manufacturers (Hyundai Energy Solutions, Tesla, and Enphase); and utility providers. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Illinois and Texas Residents

American Energy Systems operates in Illinois and Texas and complies with applicable state privacy laws in both states. If you are a resident of Illinois or Texas and have questions about your rights under state law, please contact us directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

American Energy Systems
Serving Illinois & Texas
Website: americanenergysystems.com
Phone: (407) 214-6049
Email: info@americanenergysystems.com

General Contractor Licensed · Electrical Contractor Licensed · Illinois & Texas

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